Ocean Resort Casino Atlantic City
September 28, 2019 Eric Rosenthal

(Dis)Loyalty Program | Ocean Casino Resort Atlantic City

On October 1st 2019 Ocean Casino Resort Atlantic City is rolling out their new player loyalty program. This program boasts improvements and possible upgrades, assuming, of course, the player actually receives what is promised. But, will this be a major milestone with regard to Ocean Casino Resort Loyalty?

Total Rewards 2018
February 22, 2018 Eric Rosenthal

Consequences of Total Rewards 2018 Devaluations

While the upcoming changes, effective 02/01/18, to the Caesars Total Rewards program, is a massive slash in benefits, some of the changes certainly make sense from their perspective. I try to play devil’s advocate and understand the business purpose for these decisions. Some I get, while others baffle me when I try to view them through the bean counter’s eyes.