Conrad Las Vegas
This is a review of the Stip View Premium King Room at the Conrad Las Vegas at Resorts World Las Vegas. The casino was still in a soft opening phase when I visited on June 30. The grand opening will take place on July 4th. The property is still having some glitches getting up and running, so I’ll stick to the good and bad of the Conrad experience.
I arrived at the Conrad Las Vegas valet around noon. The valet is free and only available for Conrad hotel guests. If you don’t like to use a valet, you can park in the Hilton garage and walk about a quarter-mile to the Conrad hotel to check-in. Similarly, you can’t valet here if you want just to visit the casino.
How Did I Book?
I booked using the TravelZork Travel Luxury Hotel Collection
Conrad Las Vegas is a Hilton Impresario Program Property
Midweek Room Rate for June 30th (one night)
Base Room Rate (guaranteed strip view) was $209.00, Taxes and Fees USD $78.99 (including the resort fee)
Total Price For The Room USD $287.99 (includes Impresario Benefits)
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Hilton Luxury Impresario Program
- $100 USD food&beverage credit
- Full Breakfast for 2 ($50 credit)
- Room Upgrade (based on availability)
- Late Check-out (based on availability)
- DOUBLE HILTON HONORS POINTS
There were only a couple of people checking in early. This was a breeze. I requested a room with a strip view on a high floor. I ended up in the middle of the tower on the 30th floor. The strip view is two-faced.
Vegas Strip View – Conrad Las Vegas
If you look to the east (Wynn) and south (Cosmopolitan), the view is great. If your eyes focus on the closer view, you’ll see the amazing pool deck, construction, Ayu dayclub pool, and the empty lot that was formerly land for Wynn West. I’m sure this is better than the view looking in the other direction, but it’s not 100% amazing.
Conrad Las Vegas has 1,496 rooms and suites. This makes it the largest Conrad in the world. The rooms are 550 square feet but feel much larger. That’s probably because the bathroom is relatively small. I like this layout better as I’d much rather have more space in the living area.
What About My Room Upgrade?
The Hilton Impresario Room Rate includes an upgrade (at check-in, if available). Hilton Gold and Diamond members also receive upgrades based on the Hilton Honors Loyalty Program terms&conditions. We confirmed that for this room (“STRIP VIEW PREMIUM ROOM – ONE KING BED”), the Hilton Impresario Program (TravelZork Travel) upgrade would be to a Conrad One Bedroom Suite. The Hilton Impresario Program and TravelZork Travel were very forthcoming that this upgrade was “very scare” currently. As expected, no upgrade was received at check-in.
Entering The Room
The bathroom is the first thing you’ll notice walking into the Conrad room. The shower is large and there isn’t a bathtub. The main showerhead isn’t very powerful but it gets the job done. There’s a rain showerhead above but I didn’t use that.
The toiletries in the shower and vanity are locked in place. Sadly, there are no goodies to take home. That’s too bad because the lotion and shower gels smell nice. The water closet is behind a frosted glass door and wall. I hate the trend of high toilets but that’s personal. This might be TMI, but I might just have to need a travel squatty potty.
The minibar has everything you’d expect plus some hard seltzer and premade cocktails.
The Main Room – Conrad Las Vegas
The living and sleeping area in the Conrad room is large and comfortable. The huge TV didn’t wasn’t set up and two calls to get it fixed resulted in nothing. Not a big deal for this visit as most of the time spent here was by the pool or at the casino. Chalk this up to the new hotel glitches.
The bed is comfortable with a firm but soft mattress. The pillows felt a bit airy. I kept switching pillows over the night as the deflated pillows weren’t comfortable. The bench at the foot of the bed was useful as a luggage rack and changing.
The end tables are about a foot away from the bed. This should cut down on people walking into them. However, reaching over to get glasses or a phone might be difficult for some.
One end table has an alarm clock with a wireless phone charger. That’s useful. The other end table has three USB outlets and one plug outlet. This was my preferred side since I have a 6’ charging cord and could use my phone in bed while charging.
The dining/work space had plenty of room. The chairs are comfortable and the table is large enough for a few people to eat and/or work. The only downside is the nearest outlet to keep a laptop changing is far away and the table may be too heavy for some to move.
Room service is provided by On The Fly via Grubhub. Room service takes about an hour and the fee is $8.50. I didn’t use the service but that’s a decent price. You can also order food to pick up in the casino. There’s no fee for this service.
Resorts World Pool Deck
The pool deck at Resorts World is fantastic. It’s one of the best parts of this gorgeous property. I counted eight pools of varying sizes. One of the pools is the only infinity-edge pool with a view of the Vegas Strip. This, and the small pool next to it are pools for VIPs and for Crockfords hotel guests. Again, the view could be amazing but you’ll see that construction and empty land. That said, it’s definitely something to check out.
There are multiple places to grab food and/or drinks on the pool deck. There’s also plenty of seating available. One of the features I appreciated were giant coverings above some chairs. This makes seeing a phone or tablet screen easy. The glare of the sun is the enemy of anyone trying to read computer screens.
This pool deck is for the Conrad and Hilton towers. Crockfords has its own private pool on the same deck. It was open to all the time of my visit but likely won’t be in the future.
Resorts World Las Vegas Casino
I explored the casino for a bit and it’s not ready for prime time. Let’s start with the positive. The casino is large and beautiful. This feels like a grand Vegas Strip casino-resort. Between the food hall and standalone restaurants there are 40 places to eat.
A Little Food At Lots Of Places
I had a little food at lots of places to try and get a vibe. The brisket from Blood Brothers BBQ is okay but not as moist as I prefer. Suns Out, Buns Out is similar to Eggslut at the Cosmopolitan. The bacon, egg, and cheese sandwich was good but the bread felt old. I had the same issue with the pulled pork sandwich at Dawg House on Sunday.
Craig’s Vegan ice cream was a delicious way to end the evening of too much food. The next morning I had a full breakfast at The Kitchen. The food and coffee were good. One of the soft opening glitches was the lack of paper cups for some coffee to go. For example, it took about five minutes but they found a non-branded cup.
I also went to Mozz for lunch on the second day and the chicken parm sandwich was delicious. It was small but the chicken, sauce and even the bread were great. I have to alert the Chicken Parm club to this.
The POS system was down for periods of time over the weekend and people had to use cash instead of credit cards. The ATMs ran out of money. The kiosks to order in the food hall weren’t working creating chaos for early visitors. Both problems appear to be fixed. I didn’t have a problem with either.
I tried to order a signature cocktail at Here Kitty Kitty, Vice Den, but was shunned because they didn’t have the ingredients. The entire hotel was out of tequila that night too. At least every bar had the ingredients for the signature “Genting Old Fashioned”.
I feel bad for the employees on the front lines that have to continually apologize to upset customers. Each person I spoke with seemed to have a different problem over the first few days at the casino. This should stop as the issues are being fixed daily.
Some Final Thoughts – Conrad Las Vegas
The Conrad Las Vegas room and Resorts World are both very good right now. I enjoyed my time in the casino and the room. The potential for both is great. It may take some time to get there but I can see the potential. I’m excited to return in a few weeks after everything is sorted.
Disclosure: TravelZork paid $287.99 (including all taxes and resort fees, guaranteed strip view) for the room. The deal (Hilton Impresario) came with a $100 food and beverage credit. There was another $25 food credit that almost covered breakfast. (The Hilton Impresario Breakfast Benefit is $25 for one or $50 for two registered guests. Hilton Diamond and Gold Members also can “stack” another $50 breakfast credit.)
FAQ – Conrad Las Vegas
and Hilton at Resorts World Las Vegas
Hilton Honors Gold and Diamond members receive a $50 breakfast benefit (daily, for two people). Breakfast will be at “The Kitchen” for HH complimentary breakfast. “The Kitchen” is 24 hours; however, breakfast is served from 7:00 am—11:00 am
The Conrad Las Vegas is the largest Hilton Conrad Hotel in the world. The Conrad Las Vegas has 1,496 guestrooms and suites.