Delta Wine | A Nice Surprise

Delta One Transatlantic Glassware

Wine is big business, even in the airline world. Delta Wine, not always thought of as cutting edge seems to be quietly making a number of improvements. Andrea Robinson, Master Sommelier has been curating the Delta wine program the past few years. Delta also has a wine education program for flight attendants.

Delta One To Europe Flash Sale – Tic, Tic, Tic

dl-flash-europe-nov-2016

  Delta Airlines doesn’t have a lot of killer deals these days. The SkyMiles program is being tailored to, as the Delta execs say, enable members to elevate / enhance their travel experience. So far that has translated to more and more SkyMiles being required to fly Delta One anywhere in the world. I’ve seen […]

Delta Style | Zac Posen | New Delta Uniforms Revealed

Delta Style Zac Posen New Delta Uniforms Revealed

In our last article on this topic, we learned more about the bumpy road that Zac Posen and Delta encountered whilst joining forces for designing Delta’s new uniforms. Well, good news! They’ve finalized the project and the results are even better than expected. He designed new uniforms for over 60.000 Delta Air Lines employees varying […]

Delta Faces Less Turbulence Ahead — Literally

Delta Air Lines Turbulence

When the computer system meltdown of Delta Air Lines suddenly and unexpectedly occurred in the wee hours of the morning on Monday, August 8, 2016, Steve Kaye — the partner and chief business Zork of TravelZork who is also known as SteveHacksTravel — kept you updated with this article as the airline struggled for several days […]

Delta Introduces Delta One Suites – With Doors!

New Delta One Suites With Doors

It came as a big surprise when I opened up my news feed and saw that Delta had announced the “World’s first all-suite business class introduced in Delta One.” Delta customers could use some good news right now given last week’s system meltdown..

Developing | Delta’s Computers Are Down Globally

Delta CEO Ed Bastian apologies for outage

Delta Airlines’ global computer systems went down sometime around 4AM EDT this morning. This comes on the heels of Southwest’s outage less than two weeks ago. Delta frequent flyers are posting on Social Media that updates were originally expected at 6:30. We’re hearing that there will be an update at 7:30AM EDT, but some at […]

Who Wants To Run The World’s Busiest Airport? – Part 1

Who Wants To Run The World's Busiest Airport? - Part 1

This is part one of a multi-part article that focuses on the growth of Atlanta’s major airport, ATL, Delta Airlines role in shaping its growth and strategic vision, and the often rewarding, often contentious role played by the General Managers of ATL.

Delta Comfort Plus Product Changes For Customers

Delta Comfort+ Product

The Delta Comfort Plus product (C+) offers seats towards the front of the plane, SkyPriority boarding, extra leg room, dedicated overhead bins, and improved snack service on longer flights. In November 2015, Delta announced forthcoming changes to its Comfort+ (regular economy seats with more legroom and more recline on internationally-configured aircraft) product for domestic flights. […]

Delta Announces Ed Bastian as Retiring CEO Richard Anderson’s Replacement

Delta Announces

Delta Announces Ed Bastian as Retiring CEO Richard Anderson’s Replacement Last week, Delta announced CEO Richard Anderson’s plans to retire. One of my first thoughts was, “What impact will this have on myself and other Delta frequent flyers?” A Texas native, Richard Anderson assumed the helm at Delta in 2007 following its emergence from bankruptcy. […]

Delta | Could Medallion Upgrades Potentially be Shifting to Delta Comfort+

Delta | Could Medallion Upgrades Potentially be Shifting to Delta Comfort+

There has been a lot of talk recently about Delta’s focus on the Comfort+ product. Enough to make one wonder about the direction of Delta’s marketing with regard to this product. Big news recently, has been that Comfort+ will begin to have a distinct fare class (starting in May 2016), further differentiating the product. Previously, […]

BUMP! | A Talk About Airline Denied Boarding Including a Delta Experience | VDB & IDB

BUMP! | A Talk About Airline Denied Boarding Including a Delta Experience | VDB & IDB

A Talk About Airline Denied Boarding Including a Delta Experience: VDB stands for “Voluntary Denied Boarding (I’ll forgive the fact that it should be “voluntarily,” since “voluntary” places so much stress on the modifier.),” and refers to a situation where an airline has oversold a flight, selling more seats than it actually has on the plane, forcing it to ask for volunteers to give up their seats.

Delta Style | Zac Posen | “TO BRING MODERN AMERICAN GLAMOUR TO FLYING”

Delta is creating a program for nearly all of its uniformed employees. Through the partnership, Zac Posen will design a uniform collection for Delta’s flight attendants and airport customer service agents while advising on the uniform project for Delta’s ramp and ground support agents, Delta Cargo agents and Delta TechOps employees.

Delta SkyMiles Award Bookings on delta.com, watch the taxes.

We all know that ex-Europe in comparison to ex-USA taxes are much higher when booking Delta SkyMiles award flights.  Sometimes, especially in premium cabins the difference can be quite extreme when originating in Europe. Recently I was working on some China Airlines award reservations. It is also nice to note that you can now easily book […]

Delta selling Elite Qualifying Miles (again in 2014)

While purchasing MQMs is the most expensive way to reach a higher Medallion level (if you are short of qualifying), it is still an option. This is the LINK to purchase MQMs. You must be logged-in to see your personal pricing.  Some accounts are not eligible. (mostly accounts that would not be able to reach […]

Delta US Domestic Upgrades (Medallion and non-Medallion)

Since my concentration is mostly European focused, I do not spend a lot of time concentrating on the Delta domestic upgrade program. My friend Mike just did a nice write up on his blog Frequent Flyer Miles 101. Mike is also “famous,” in my world for predicting that Delta would go to a revenue based […]

Comparing SkyMiles to Flying Blue (2014 & 2015) Award Miles

SkyMiles prior to the upcoming changes effective 1 January 2015, was superior to FlyingBlue with regard to earning redeemable miles. Both programs have two types of miles, RDMs (Redeemable / Award Miles) and MQMs (Medallion Qualification Miles / Level Miles).  Redeemable (or Award Miles) are the miles one uses to claim frequent flyer award tickets.  Remember, I […]