I played at the Borgata last week for the first time since my Mlife at Borgata post in February. In that update, I told you that the representative at the Borgata, that I was contacting after every single time I played, to have my numbers adjusted in line with the Mlife Earn Rates (that Mlife will only confirm verbally) instructed me to henceforth go to the Mlife Desk (every time I play) to have the numbers in my account corrected. I had played two times before that phone call and there was still a shortfall in my Tier Credits and Points. To make matters more complicated, I now have an Mlife Rewards Mastercard, and the Tier Credits and Points that I earn from the credit card are not broken down in my Mlife account, so it’s difficult to separate them from the Tier Credits and Points that I earn from playing. So, I tallied up the Express Comps, Tier Credits, Slot Dollars and Points I earned from two sessions of video poker play and the Tier Credits and Points I earned from the credit card and compared them to my totals online and they were—close enough to my numbers! So I decided to play and add only the current trip to my numbers online before I went to the Mlife desk to verify.
The Basic Formula for Mlife at Borgata
for Slot and Video Poker Play (Table Game Play only earns Express Comps and Tier Credits at the Borgata)
10 Express Comps = $4 Slot Dollars + 100 Global Points + 750 Tier Credits
(A Global Point is worth one cent)
You must earn at least 5 Express Comps to earn any at all and $4 Slot Dollars to earn any at all, so after 10 Express Comps are earned you can break the formula down into:
1 Express Comp = .40 Slot Dollars + 10 Global Points + 75 Tier Credits
Related article to review: Atlantic City | MGM Borgata Mlife Comp Earn Rates
I have written before that the Express Comps and the Slot Dollars are being calculated correctly (at least in my account). It is the Global Points and the Tier Credits that I’ve had to have adjusted. Well, for my most recent trip—Ta-dah—my total Tier Points were correct, based upon the Express Comps I had earned! Although my Global Point total was not correct, the Borgata had the same session amount that I had calculated; it just wasn’t added to my total. They adjusted it immediately. My Tier Credit total and the Global Point total were then correct online on both theBorgata.com and Mlife.com when I checked.
I’m not saying that monitoring my account is not a total hassle, because it is, but there have been improvements to the computer system. All the play that I have documented has confirmed that all the Earn Rates are based upon the Express Comps earned. A simple way to keep tabs on your numbers is to keep a record of the Express Comps you earn each day. All the other numbers can be calculated from these totals, should you need to dispute them.
If you don’t make status, it’s really not important to keep track of your Tier Credits. The Global Points are a very small amount but are easy to calculate based on the Slot Dollars earned and if you’re going up to the booth anyway, why not get the right credit for your play (and keep the Borgata honest!)
More resources about Borgata Mlife Loyalty:
MGM Borgata Mlife Comp Earn Rates
Continuing Quest MGM Borgata Mlife Comp Earn Rates
Why NO Tier Credit for Spend at Borgata?
My Borgata Rewards to MGM Mlife – It Begins!
My Borgata Rewards to MGM Mlife – Transition Day
MGM Borgata Mlife Data Points After Transition – June 17 Update
MGM Borgata Mlife Data Points – June 27 Update